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  July 24, 2008  
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CompanyOverview    

Since 1997 Amazing Print has served the business-to-consumer and business-to-business market spaces with innovative products and services focused on print technologies and print marketing solutions. 1000's of people all over the world use our award winning eCardBuilder to power their own private branded print stores and enabling visitors to easily design and order custom business cards online. Backed by superior graphic services and customer support, Amazing Print continues to be a leader in the web to print field.

Client Services Agent and Trainer  

RESPONSIBILITIES:
- Under the supervision of the coordinator/monitoring station supervisor, the Employee will provide technical support to subscribers, service installers as well as contractors
- Maintaining and supporting multiple projects and deadlines
- Recording work progress on a weekly basis
- Reviewing customer's budgets to ensure projects remains within scope
- Managing inbound customer phonecalls
- Creating integration and marketing strategies for non technical customers
- Technical training
- Software webinars
- International Travel and trade show attendance

LANGUAGES:
- HTML, Flash, XML, PHP, basic ASP

SKILLS:
- Minimum 3 years SEM / SEO experience
- Ability to use web recording and broadcasting software is an asset
- Ability to work on multiple projects with multiple deadlines
- Ability to communicate clearly with client contacts in English (French and Spanish are a plus)
- Ability to assist clients with basic troubleshooting and technical support questions
- Ability to complete all phases of project cycle including analysis, design, functionality, testing and support
- Call centre experience is an asset
- Previous helpdesk / Technical support experience

ENVIRONMENT:
- Located in Toronto, Ontario (Dufferin and Steeles)
- Extremely dynamic environment in high growth atmosphere.
- Project size and scope varies.
- We are a project driven company that focuses on customer service

APPLICATION PROCESS:
Please send cover letter and resume to

Due to the large amount of resumes received, only successful candidates will be contacted via email or phone for interview. Please do not call our office.

Amazing Print in the News  
Graphic Monthly (Feb 2008) Editor's View Point
If you look at the really fast-growing companies in the printing industry, many of them are Internet based.
...Amazing Print seems to be doing well and are Internet based...   read more...
Canadian Printer (March 2007) Editor's View Point

"Amazing Print isn't a printing company, it's a technology company that has been developing its Web-to-print application since 1997"

  read more...
Printing Equipment Guilde (April 2007)
Pioneer in Web-to-Print Procurement Solutions Is First To Offer "Capture Cards to Online Customer Base"   read more...
Print Solutions Magazine (March 2007) COVER STORY.

"Web-to-print softare experts change the print buying landscape forever”

  read more...
Graphic Monthly (February 2007 Vol. 28 No.1)
“…Amazing Print is successful because they're very good at getting high listings on engine searches...”   read more...
Print Solutions Magazine (March 2007) FEATURE STORY - Monday, March 17, 2008
Automation turns web-to-print into “just add paper”

  read more...
E-Document News (May 2006) - Monday, April 30, 2007

"Capture Business Card Announces Partnership with Amazing Print Corp. - Pioneer in Web-Based Print Procurement Solutions Is First To Offer Capture Card Products to Customer Base"

  read more...
Graphic Monthly (June 2005 Vol. 25 No.3)
“…Amazing Print may succeed, where many others have failed…”  
Graphic Monthly (August 1999 Vol. 20 No.4)
“…Printers make first moves online find business can be just clicks away…”  

  Web-to-print. Copyright © 1996-2008 Amazing Print Corp. All Rights Reserved.

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